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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A context menu will show up. It offers elaborate information about all the actions that you can perform on the page in question. Each context menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive range of how-to videos describing how to work with our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you are looking for, explore our comprehensive FAQ section, which comprises questions asked by actual individuals and offers real solutions. We constantly update our Frequently Asked Questions section with new Q&A's so as to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can get in touch with our fantastic team of customer service technicians available 24x7 and eager to help you with any issue. Each support ticket you send will be answered in less than 1 hour (the average trouble ticket response time being just 20 mins), so you won't have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 314761

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com